Please use the customer service button at the bottom right to contact us
For orders, shipping, payment, returns, exchanges, and membership questions, please use the bottom-right chat window first.
Other Information
Company Phone
+886-2-2388-3152
This is not a customer service line and is for business inquiries only.
Store Phone Numbers
Ximen Red House Store: +886-2-2361-8036
Eslite Wuchang Store: +886-967-392-687
Store phone numbers are for in-store product and business hours inquiries only.
Company Address
5F-6, No. 91, Sec. 2, Changsha St., Wanhua Dist., Taipei City, Taiwan
This is our company contact address, not a retail store. In-person customer service, order pickup, returns, and exchanges are not available at this address.
Customer Service Hours
Monday–Friday 11:00 AM–6:00 PM
Closed on weekends and public holidays.
